Introduction
In today’s fast-paced world of media entertainment,
consumption of video content has reached unprecedented levels. Captions and
subtitles have become essential to enable the content reach across different
geographies. However, with the surge in demand comes the challenge of ensuring
caption quality and maintaining an efficient delivery workflow. Service
providers face various issues, especially when it comes to editing of content,
which can lead to caption/audio sync problems.
Caption
-audio synchronization refers to the
alignment of captions with the audio in video content. When captions do not
start or end at the intended spots where the corresponding audio begins or
ends, it results in a time alignment issue. This can lead to poor viewing
experience with captions appearing at the wrong time or not matching the audio
segment being played.
Why is Caption-audio Synchronization
important ?
Captions serve a two-fold purpose:
improving accessibility for individuals with hearing impairments, and enhancing
the overall user experience. They are also helpful for viewers with
difficulties in comprehending the audio in its native language, and for
viewers in noisy environments or situations where audio cannot be played aloud.
By synchronizing captions and audio, video content becomes more inclusive
allowing viewers (deaf or hard of hearing or others) to fully engage with
the video’s message. Caption accuracy and its timing play a crucial role in
delivering an optimum experience to the viewers.
While caption-audio synchronization issues
can occur due to a variety of reasons, one of the common reasons is
content editing.
Sync Issue due to Editing
Before diving into the sync issue occurring
due to content editing, let’s first understand the process of editing master
content. The figure below provides an illustration of sync issue due to
editing.
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Once the master content is prepared, it’s usually
delivered to multiple platforms in various countries. Each platform
(broadcast or VOD) may have its own requirement in terms of frame rate,
duration as well as head and tail sections. Also, certain content portions may
need to be removed, added or altered based on the country-specific
requirements. This requires editing of the master content to prepare a content
version suitable for specific deliveries. These modifications affect the
duration and timing of the segments in the derived content.
Caption files are normally created based on
the original master content, with captions timed to match the dialogue, audio
cues, and visuals in the master content. However, when this content is edited,
the caption timings are not adjusted according to the derived content. As a
result of segment modifications and unchanged caption timings, the captions no
longer align accurately with the corresponding segments in the edited content.
This misalignment can cause the captions to appear too early, too late, or even
disappear in certain segments.
Since the master content can be edited at
multiple places, the caption-audio sync issues will normally appear or amplify
at such segment boundaries. Leaving these issues in the content can severely
impact the viewer experience.
Fixing segment-wise sync issues requires
precise adjustments for each segment which is a complex task. With manual QC,
an operator first needs to identify all the segments with sync issues, measure
the sync offset for each such segment and apply fixes on all the captions in
each segment. This will require multiple iterations in terms of applying fixes
and testing the fixes. The whole process can easily consume multiple hours, and
if the issues are severe, fixing can take multiple days too.
Spotting and Correction
Spotting the exact nature and location of
sync errors can be a daunting task using just authoring tools or caption
players. This time-consuming process becomes a bottleneck, especially when
dealing with a high volume of content. After spotting the errors, correcting
them using existing tools can also be tedious and time-consuming. Basic tools
may not provide the necessary functionality to quantify and correct these
specific offsets accurately. As a result, a dedicated caption QC software
solution becomes crucial in addressing this challenging problem.
CapMate
To
address the sync issue caused by editing of video content, CapMate offers a
powerful solution. CapMate can automatically detect all the captions with sync
issues. Additionally, it can automatically align the captions with the
audio and visual elements of the edited video, thereby eliminating the
need for manual adjustment of the caption file. CapMate also offers an
interactive review tool allowing users to review the sync issues and the
corrected version easily. This saves content creators valuable time and
resources that would otherwise be spent on spotting and correcting sync issues
manually. The below picture depicts the detection and correction of
segment-wise sync issue by CapMate.